How To Delete the Cache and Cookie Files in Your Web Browser

To delete only Stanford-related cookies and all cache files in Microsoft Internet Explorer 9, 10 or 11, please follow the instructions outlined below.

1. Start Internet Explorer.
2. On the Tools in the upper right corner of the browser window, click Internet Options, and then click the General tab.
3. On the General tab, under Browsing History, click on the Settings button. Click the View Files button.
4. On the Temporary Internet Files window, click the View menu, then click Details.
5. Click the Internet Address column header. Delete any cookies with the word "Stanford" in the Internet address.
   
   To delete a cookie, click a cookie file, and then press the Delete key on your keyboard. If you are prompted to confirm that you want to delete the file, click Yes. Repeat this step for each cookie file.
   
   They may appear as below:
   
   Cookie:username@stanford.edu
   Cookie:username@alumni.stanford.edu
   Cookie:username@alumni.gsb.stanford.edu
   Cookie:username@law.stanford.edu
   Cookie:username@med.stanford.edu
   Cookie:username@soe.stanford.edu
6. Next, delete the cache files in your browser. On the Tools menu (Gear icon in the upper right corner), click Safety, and then click Delete Browsing History.
7. On the Delete Browsing History window, only select the check boxes next to Cookies and Temporary Internet Files. Uncheck the remaining boxes.
8. Click the Delete button at the bottom of the Delete Browsing History window.
9. Click the OK button to close the Internet Options window.

To delete all cookie and cache files in Microsoft Internet Explorer 9, 10 or 11, please follow the instructions outlined below.

1. Start Internet Explorer.
2. Click on the Tools menu in the upper right corner of the browser window, click Safety, and then click Delete Browsing History.
3. On the Delete Browsing History window, only select the check boxes next to Cookies and Temporary Internet Files. Uncheck the remaining boxes.
4. Click the Delete button at the bottom of the Delete Browsing History window.
   
   Please note: If you haven't deleted the cookies and cache from your computer in a while, it may take a minute or two for your computer to delete the cookies and cache from your web browser.
5. You will get a confirmation at the bottom of the window once it has successfully cleared your cache and cookies.

To delete only Stanford-related cookies and all cache files in Microsoft Internet Explorer 8, please follow the instructions outlined below.

1. Start Internet Explorer.
2. On the Tools menu, click Internet Options, and then click the General tab.
3. On the General tab, under Browsing History, click on the Settings button. Click the View Files button.
4. On the Temporary Internet Files window, click the View menu, then click Details.
5. Click the Internet Address column header. Delete any cookies with the word "Stanford" in the Internet address.
   
   To delete a cookie, click a cookie file, and then press the Delete key on your keyboard. If you are prompted to confirm that you want to delete the file, click Yes. Repeat this step for each cookie file.
   
   They may appear as below:
   
   Cookie:username@stanford.edu
   Cookie:username@alumni.stanford.edu
   Cookie:username@alumni.gsb.stanford.edu
   Cookie:username@law.stanford.edu
   Cookie:username@med.stanford.edu
   Cookie:username@soe.stanford.edu
6. Next, delete the cache files in your browser. On the Tools menu, click Internet Options, and then click the General tab.
7. On the General tab, under Browsing History, click on the Delete button.
8. On the Delete Browsing History window, only select the check boxes next to Cookies and Temporary Internet Files. Uncheck the remaining boxes.
9. Click the Delete button at the bottom of the Delete Browsing History window.
10. Click the OK button to close the Internet Options window.

To delete all cookie and cache files in Microsoft Internet Explorer 8, please follow the instructions outlined below.

1. Start Internet Explorer.
2. On the Tools menu, click Internet Options, and then click the General tab.
3. On the General tab, under Browsing History, click on the Delete button. The Delete Browsing History window will open. Make sure the box next to Cookies and the box next to Temporary Internet Files are checked and click the Delete button at the bottom of the page. If you haven't deleted the cookies and cache from your computer in a while, it may take a minute or two for your computer to delete the cookies and cache from your web browser.
4. Click the OK button to close the Internet Options window.

To delete only Stanford-related cookies and all cache files in Microsoft Internet Explorer 7, please follow the instructions outlined below.

1. Start Internet Explorer.
2. On the Tools menu, click Internet Options, and then click the General tab.
3. On the General tab, under Browsing History, click on the Settings button. Click the View Files button.
4. On the View menu, click Details.
5. Click the Internet Address column header. Delete any cookies with the word "Stanford" in the Internet address.
   
   To delete a cookie, click a cookie file, and then press the Delete key on your keyboard. If you are prompted to confirm that you want to delete the file, click Yes. Repeat this step for each cookie file.
   
   They may appear as below:
   
   Cookie:username@stanford.edu
   Cookie:username@alumni.stanford.edu
   Cookie:username@alumni.gsb.stanford.edu
   Cookie:username@law.stanford.edu
   Cookie:username@med.stanford.edu
   Cookie:username@soe.stanford.edu
6. Next, delete the cache files in your browser. On the Tools menu, click Internet Options, and then click the General tab.
7. On the General tab, under Browsing History, click on the Delete button.
8. On the Delete Browsing History window, only select the check boxes next to Cookies and Temporary Internet Files. Uncheck the remaining boxes.
9. Click the Delete button at the bottom of the Delete Browsing History window.
10. Click the OK button to close the Internet Options window.

To delete all cookie and cache files in Microsoft Internet Explorer 7, please follow the instructions outlined below.

1. Start Internet Explorer.
2. Click on the Tools menu, click Internet Options, and then click the General tab.
3. On the General tab, under Browsing History, click on the Delete button.
4. On the Delete Browsing History window click on the Delete Files button under Temporary Internet Files.
   A window will pop up stating, "Are you sure you want to delete all temporary Internet Explorer files?". Click the Yes button.
5. On the Delete Browsing History window click on the Delete Files button under Cookies.
   A window will pop up stating, "Are you sure you want to delete all cookies in the Temporary Internet Files folder?". Click the Yes button.
   
   Please note: If you haven't deleted the cookies and cache from your computer in a while, it may take a minute or two for your computer to delete the cookies and cache from your web browser.
6. Click the OK button to close the Internet Options window.

To delete only Stanford-related cookies and all cache files in Firefox, please follow the below instructions.

1. Start Firefox.
2. Click on the Tools menu in the upper right corner of the browser window, click Options.
3. On the Privacy tab, under History, click on the remove individual cookies link.
4. On the Cookies window, type "stanford" in the search bar (without the quotations).
5. After the list refreshes itself, click the Remove All Cookies button.
6. To delete the cache from your web browser, from the Privacy tab, click on the clear your recent history link.
7. Click the drop down menu next to Time range to clear and choose Everything.
8. Click the arrow next to Details, to view the options you may clear.
9. Ensure that the box next to Cache is checked. You may choose to clear other options if you wish, but only the Cache box needs to be checked.
10. Click on the Clear Now button.
11. Click the OK button to close the Options window.

To delete all cookie and cache files in Firefox, please follow the below instructions.

1. Start FireFox.
2. Click on the Tools menu in the upper right corner of the browser window, click on Options.
3. On the Privacy tab, under History, click on the clear your recent history link.
4. Click the drop down menu next to Time range to clear and choose Everything.
5. Click the arrow next to Details, to view the options you may clear.
6. Ensure that the boxes next to both Cookies and Cache are checked. You may choose to clear other options if you wish, but only the Cookies and Cache boxes are required to be checked.
7. Click on the Clear Now button.
8. Click the OK button to close the Options window.

To delete only Stanford-related cookies and all cache files in Chrome, please follow the instructions outlined below.

1. Start Chrome.
2. Click on the Menu icon in the upper right corner of the browser window and select Settings from the menu.
3. Scroll down to Privacy, then the Content Settings button.
4. Click on the All cookies and site data... button.
5. In the Search cookies field, type "stanford" (without the quotations).
6. After the list refreshes itself, Click the Remove all shown button.
7. To clear all cache files, on the Settings page under Privacy, click the Clear browsing data button.
8. Click the drop down menu next to Obliterate the following items from: and select the beginning of time.
9. Ensure that the box next to Cached images and files is checked. You may choose to clear other options if you wish, but only this boxes is required to be checked.
10. Click the Clear Browsing Data button. Then close the tab.

To delete all cookie and cache files in Chrome, please follow the instructions outlined below.

1. Start Chrome.
2. Click on the Menu icon in the upper right corner of the browser window and select History from the menu.
3. Click on the the Clear browsing data button.
4. Click the drop down menu next to Obliterate the following items from: and select the beginning of time.
5. Ensure that the boxes next to both Cookies and other site and plug-in data and Cached images and files are checked. You may choose to clear other options if you wish, but only these boxes are required to be checked.
6. Click the Clear Browsing Data button. Then close the tab.

To delete only Stanford cookies from Safari 6.x, please follow the instructions below.

1. Start Safari.
2. From the Safari menu, select Preferences.
3. Click on the Privacy Tab.
4. Under Cookies and other website data: click the Details button.
5. In the search field, type "stanford" (without the quotations).
6. After the list refreshes itself, click Remove All, then click Done.
7. Click the red circle button in the upper left corner to close the Privacy window.

To delete all the cookie and cache files in Safari: 6.x, please follow the instructions below.

1. Start Safari
2. From the Safari menu select Reset Safari.
3. Ensure that only the Remove all website data box has a check mark. You may choose to clear other options if you wish, but only the Remove all website data box is required to have a check mark.
4. Click the Reset button to delete all cookie and cache files.

To delete only Stanford-related cookies and all cache files in Firefox, please follow the below instructions.

1. Start Firefox.
2. Click on the Tools menu in the upper right corner of the browser window, then click Preferences.
3. On the Privacy tab, under History, click on the remove individual cookies link.
4. On the Cookies window, type "stanford" in the search bar (without the quotations).
5. After the list refreshes itself, click the Remove All button.
6. To delete the cache from your web browser, from the Privacy tab, click on the clear your recent history link.
7. Click the drop down menu next to Time range to clear and choose Everything.
8. Click the arrow next to Details, to view the options you may clear.
9. Ensure that the box next to Cache is checked. You may choose to clear other options if you wish, but only the Cache box needs to be checked.
10. Click on the Clear Now button.
11. Click the red circle button in the upper left corner to close the Privacy window.

To delete all cookie and cache files in Firefox, please follow the below instructions.

1. Start FireFox.
2. Click on the Tools menu in the upper right corner of the browser window, click on Preferences.
3. On the Privacy tab, under History, click on the clear your recent history link.
4. Click the drop down menu next to Time range to clear and choose Everything.
5. Click the arrow next to Details, to view the options you may clear.
6. Ensure that the boxes next to both Cookies and Cache are checked. You may choose to clear other options if you wish, but only the Cookies and Cache boxes are required to be checked.
7. Click on the Clear Now button.
8. Click the red circle button in the upper left corner to close the Privacy window.

To delete only Stanford-related cookies and all cache files in Chrome, please follow the instructions outlined below.

1. Start Chrome.
2. Click on the Menu icon in the upper right corner of the browser window and select Settings from the menu.
3. Scroll down to Privacy (you may need to click the "Show advanced settings.." link at the bottom), then the Content Settings button.
4. Click on the All cookies and site data... button.
5. In the Search cookies field, type "stanford" (without the quotations).
6. After the list refreshes itself, Click the Remove all shown button.
7. To clear all cache files, on the Settings page under Privacy, click the Clear browsing data button.
8. Click the drop down menu next to Obliterate the following items from: and select the beginning of time.
9. Ensure that the box next to Cached images and files is checked. You may choose to clear other options if you wish, but only this boxes is required to be checked.
10. Click the Clear Browsing Data button. Then close the tab.

To delete all cookie and cache files in Chrome, please follow the instructions outlined below.

1. Start Chrome.
2. Click on the Menu icon in the upper right corner of the browser window and select History from the menu.
3. Click on the Clear browsing data button.
4. Click the drop down menu next to Obliterate the following items from: and select the beginning of time.
5. Ensure that the boxes next to both Cookies and other site and plug-in data and Cached images and files are checked. You may choose to clear other options if you wish, but only these boxes are required to be checked.
6. Click the Clear Browsing Data button. Then close the tab.