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How To Restart Your Computer

Shutting your computer down completely and restarting it (also known as "rebooting") can solve many technical problems that can occur in the course of using your computer. It is a good idea to restart your computer periodically to ensure optimal performance.

WHAT YOU WILL NEED

  • If your computer requires you to log in when it first boots, then you will need your username and password.

STEP-BY-STEP SOLUTION

    PC Users

  1. Close out of all open programs, making sure that you click Save to save your data.
  2. From the Start menu, click Shut Down.
  3. Windows will ask you what you would like to do. Choose Restart.
  4. Windows will restart. You may need to log in to your computer, depending on your security configuration. Reconnect to the Internet, and try again to access the web site.

    Mac Users

  1. Close out of all open programs, making sure that you click Save to save your data.
  2. From the Apple menu, click Restart.
  3. Your computer will restart. You may need to log in to your computer, depending on your security configuration. Reconnect to the Internet, and try again to access the web site.

FOR MORE INFORMATION

Visit the Technical Help section for further help in troubleshooting common local techical problems that can interfere with your access to the features of this web site.

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